Malware attack on MTNL broadband in Delhi

Times of India Pankaj Doval| TNN | Jul 28, 2017

Several broadband connections of state-run MTNL have been impacted in the national capital after a malware attack.

The issue, which company officials claim is "under control now", impacted services at many households with malfunctioning of the broadband services. The impact on enterprise connections is still not clear, though sources say that operations were also impacted there.

A top official at MTNL said that the company had noticed the issue since Thursday. "We have been taking action to sort out the matter, and are confident that the issue will be rectified very soon," the official, who requested anonymity, said.

The financially-strapped telco, which is struggling to stay afloat, said that it is adopting a variety of measures to tackle the issue. "The modem has to be re-configurated to manage the problem."

For subscribers who are calling its helpline, the company is providing immediate "on-phone rectification" helpline. "We are also contacting subscribers on our own. Apart from this, we are also replacing the modem of subscribers where there is a serious issue due to the malware."

Reference

http://timesofindia.indiatimes.com/business/india-business/malware-attack-on-mtnl-broadband-in-delhi/articleshow/59811812.cms?utm_source=toiiphoneapp&utm_medium=Whatsapp&utm_campaign=show